Privacy policy

Privacy Policy

If you place an order with us, we need your personal data to deliver your order. We ensure that your personal data is kept safe and that it is handled with care.

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Application
This privacy policy applies to all personal data that Stockx Medical Products B.V. processed or processed.

What are personal data
Personal data is all information that can be traced back to a natural person. You can think of name, address, telephone number, e-mail address, IP number.

Processing personal data
We process the personal data of anyone who has an agreement (order) with Stockx Medical Products B.V. and anyone who requests an offer or otherwise shows an interest in our products and services.

The personal data are obtained directly from the individual concerned.

When placing an order, or requesting a quotation, we need data to send the desired products or data. These data are also necessary for any returns or repairs.

Information needed to execute the contract is your name, e-mail address, address, telephone number, payment details, date of birth. Your data must be kept for seven years by law.

Logistical partners
In order to deliver your order, we work together with various logistics partners such as MyParcel (PostNL), DPD and UPS. Our logistics partners are aware of your name and the specified delivery address.

Other external service providers
To make our business processes run smoothly, we use the services of a number of external parties. We only share the data necessary for the execution of the assignment by the external service provider. We do not sell your data to these service providers or other parties. We conclude agreements with all external service providers that allow them to use the information provided.

Work that external service providers perform for us
- Supporting our digital services, hosting, maintenance and support of website
- Providing financial services such as payment services and accounting.

Storage of personal data
Your data is stored on servers within the European Economic Area. It is possible that your data is stored on servers that are outside the European Economic Area. If this is the case, we will ensure that your personal data is handled in a lawful and secure manner.

Security
Stockx Medical Products B.V. has taken the necessary measures to protect your personal data.

The connection between you and the website is secured with a 256 bit SSL Certificate. All data exchange between the webshop and the database is encrypted. Personal data, payment details and all other private data of customers are sent or saved encrypted.

If we use the services of external parties, we require that they handle your personal data just as carefully.

Rights
You have the right to access, modify, delete and transfer data from your personal data. In our webshop you can do this in your personal account. You can also submit a request by mail or by mail.

For questions or complaints, please contact

Stockx Medical Products B.V.
Doctor Huub van Doorneweg 36B
5753 PM Deurne
The Netherlands
+31 492 543343
klantenservice@stockxmedical.com

If you are not satisfied with how Stockx Medical Products B.V. dealing with your personal data you can contact the Dutch Data Protection Authority.

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