Shipping and returns
- The order is sent via DHL, DPD or PostNL, depending on the type of package.
- The shipping costs depend on the country and can be seen when selecting the shipping method.
Above 250.00 EUR the Versand is free of charge.
- The delivery time of the order is 2 to 4 working days. Please note that orders will be delivered later due to holidays.
Unless the product is not in stock, a longer delivery time applies. This is stated with the product.
Returns for Stockx Medical
You have a period of 14 days. Within this period you can return the product. The product can then be viewed, but not be attempted or carried. The products should be returned in a salable condition. The shipping cost of sending back to the client.
- All returns is that within 8 days after delivery notified by email to [email protected]. The order number and the reason why you want to return the product.
- For the return, you need a return number. This gets you after the approval of your application.
Products must be unused and which the seal and the original packaging has been broken or are not accepted by us.
- Special one-time offers, products which are obsolete and products purchased specially for you can not be returned.
- The product should be carefully and properly packaged (in box) to be for transport without stickers, pin messages etc. If the product is packaged carelessly, expenses for repackaging and repair are passed because otherwise the product is not salable.
- Sending back is at the expense of the customer.